Making the Grade

The January 2010 edition of Healthcare Purchasing News asked experts to evaluate the industry's and government's overall performance in 12 areas as they responded to the H1N1 pandemic. HPN's aim was to use the H1N1 response as a likely forecast of how both might respond to an even more serious and lethal pandemic. How would you grade the industry's and/or government's performance in any or all of the areas featured?